Aging-in-Place Platform | The Helper Bees
The Aging-in-Place Platform for Millions of Older Adults
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We provide a unified ecosystem that connects providers, services, benefits, invoicing, and guidance—giving plans one reliable way to deliver in-home and community-based support programs at scale.
The Infrastructure Powering Supported Independence
The Helper Bees Platform is an operational backbone of technology, people, data, and providers, purpose-built to help deliver non-medical services with consistency.
Across all programs, the platform provides:
- A vetted nationwide provider network
- Standardized benefit administration
- A unified data and compliance framework
- Tools for service delivery, navigation, and payment
- Configurable clinical and quality programs aligned to plan-specific priorities
- Optional modules that plans can turn on as needed
How it Works
The platform is built on three connected layers. Each layer enhances the next—creating a full ecosystem that plans can rely on.
Infrastructure Provider-network Modular-solutions
The foundation for quality and consistency
25,000 vetted, credentialed providers across traditional and non-traditional supports.
Coverage includes:
- Personal care & companionship
- Home modifications & safety improvements
- Meal delivery & nutrition services
- Housekeeping & home management
- Transportation
- Pest control & other community-based supports
Plans can use the network as-is or integrate it with existing provider rosters.
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Built-In Compliance, Credentialing, and Quality Oversight
- Credentialing and onboarding workflows
- Compliance frameworks aligned to state and payer rules
- Standardized data taxonomy across all services
- Quality assurance and provider performance monitoring
- Secure payment and reimbursement architecture
Everything runs on the same infrastructure, so plans get uniform standards and predictable results.
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Modular Solutions That Adapt to Your Program
Turn on the components your program needs—no all-or-nothing bundles.
Modules include:
- Care Management
- Aging-in-Place Marketplace
- Helpful® Card
- Digital Invoicing
- Provider Network Access
- Nurse Assessments
Each module works independently and integrates seamlessly with the others.
Capabilities Designed to Strengthen Member Engagement
CARE MANAGEMENT
Expert navigation, program education, and benefit guidance that improves member experience and drives higher, more appropriate utilization.
Aging-in-Place Marketplace
A self-serve scheduling platform where members can browse and book vetted in-home services directly through the ecosystem.
Provider Network
25,000 vetted and credentialed providers supported by THB’s credentialing, QA, compliance, and data frameworks.
Helpful® Card
Flexible benefit card and digital wallet supporting OTC items, home safety, nutrition, services, and more—configurable by plan.
Digital Invoicing
Streamlined invoicing for home and facility care with fraud detection, cleaner data, and faster reimbursement.
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Nurse Assessments
Digital LTCI eligibility assessments that align to carrier-specific criteria and deliver clearer, more reliable evaluation data.
A Connected Ecosystem Built for LTCI, MA, and Medicaid
While every program is different, the underlying needs are the same: reliable service delivery, clear data, and an accountable partner.
Long-Term Care Insurance
Modernize claims with configurable assessments, concierge support, vetted providers, and digital invoicing that improves accuracy and reduces fraud.
Medicare Advantage
Deliver reliable supplemental benefits—Marketplace, helpful®, Care Management, and network services—driving engagement, satisfaction, and retention.
Medicaid
Strengthen network stability and meet state and local compliance requirements while delivering consistent home- and community-based support for high-needs populations.
The Measurable Impact of Our Ecosystem
7M+
Eligible members
3M+
Hours of support delivered
25K+
Credentialed providers
Why Plans Trust The Helper Bees Platform
- One ecosystem instead of fragmented point solutions
- Standardized service workflows across markets
- Higher member engagement and satisfaction
- Better data for decision-making and reporting
- Reduced operational burden
- Stronger quality, compliance, and fraud prevention
Support for Members and Families
Although the platform is designed for health plans, we offer resources for the members and caregivers who use these benefits every day.
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Let’s Build What’s Next for Aging in Place
The platform is ready to support your LTCI, Medicare Advantage, or Medicaid program—whether you're launching new benefits or modernizing existing ones.