# The Aging-in-Place Platform for Millions of Older Adults

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## We provide a unified ecosystem that connects providers, services, benefits, invoicing, and guidance—giving plans one reliable way to deliver in-home and community-based support programs at scale.

### The Infrastructure Powering Supported Independence

The Helper Bees Platform is an operational backbone of technology, people, data, and providers, purpose-built to help deliver non-medical services with consistency.

Across all programs, the platform provides:

- A vetted nationwide provider network
- Standardized benefit administration
- A unified data and compliance framework
- Tools for service delivery, navigation, and payment
- Configurable clinical and quality programs aligned to plan-specific priorities
- Optional modules that plans can turn on as needed

[Book a Live Demo](/content/book-a-demo/index.html)

### How it Works

The platform is built on three connected layers. Each layer enhances the next—creating a full ecosystem that plans can rely on.

[Infrastructure](/content/platform/platform-overview#/index.html) [Provider-network](/content/platform/platform-overview#/index.html) [Modular-solutions](/content/platform/platform-overview#/index.html)

### The foundation for quality and consistency

25,000 vetted, credentialed providers across traditional and non-traditional supports.

Coverage includes:

- Personal care & companionship
- Home modifications & safety improvements
- Meal delivery & nutrition services
- Housekeeping & home management
- Transportation
- Pest control & other community-based supports

Plans can use the network as-is or integrate it with existing provider rosters.

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### Built-In Compliance, Credentialing, and Quality Oversight

- Credentialing and onboarding workflows
- Compliance frameworks aligned to state and payer rules
- Standardized data taxonomy across all services
- Quality assurance and provider performance monitoring
- Secure payment and reimbursement architecture

Everything runs on the same infrastructure, so plans get uniform standards and predictable results.

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### Modular Solutions That Adapt to Your Program

Turn on the components your program needs—no all-or-nothing bundles.

Modules include:

- Care Management
- Aging-in-Place Marketplace
- Helpful® Card
- Digital Invoicing
- Provider Network Access
- Nurse Assessments

Each module works independently and integrates seamlessly with the others.

#### Capabilities Designed to Strengthen Member Engagement

**CARE MANAGEMENT**

Expert navigation, program education, and benefit guidance that improves member experience and drives higher, more appropriate utilization.

**Aging-in-Place Marketplace**

A self-serve scheduling platform where members can browse and book vetted in-home services directly through the ecosystem.

**Provider Network**

25,000 vetted and credentialed providers supported by THB’s credentialing, QA, compliance, and data frameworks.

**Helpful® Card**

Flexible benefit card and digital wallet supporting OTC items, home safety, nutrition, services, and more—configurable by plan.

**Digital Invoicing**

Streamlined invoicing for home and facility care with fraud detection, cleaner data, and faster reimbursement.

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**Nurse Assessments**

Digital LTCI eligibility assessments that align to carrier-specific criteria and deliver clearer, more reliable evaluation data.

## A Connected Ecosystem Built for LTCI, MA, and Medicaid

While every program is different, the underlying needs are the same: reliable service delivery, clear data, and an accountable partner.

**Long-Term Care Insurance**

Modernize claims with configurable assessments, concierge support, vetted providers, and digital invoicing that improves accuracy and reduces fraud.

[Explore LTCI Solutions](/content/solution/long-term-care-insurance/index.html)

**Medicare Advantage**

Deliver reliable supplemental benefits—Marketplace, helpful®, Care Management, and network services—driving engagement, satisfaction, and retention.

[Explore MA Solutions](/content/solution/medicare-advantage/index.html)

**Medicaid**

Strengthen network stability and meet state and local compliance requirements while delivering consistent home- and community-based support for high-needs populations.

[Explore Medicaid Solutions](/content/solution/medicaid/index.html)

#### The Measurable Impact of Our Ecosystem

##### 7M+

Eligible members

##### 3M+

Hours of support delivered

##### 25K+

Credentialed providers

### Why Plans Trust The Helper Bees Platform

- One ecosystem instead of fragmented point solutions
- Standardized service workflows across markets
- Higher member engagement and satisfaction
- Better data for decision-making and reporting
- Reduced operational burden
- Stronger quality, compliance, and fraud prevention

[Request a Platform Overview](/content/book-a-demo/index.html)

### Support for Members and Families

Although the platform is designed for health plans, we offer resources for the members and caregivers who use these benefits every day.

[Request a Platform Overview](/content/book-a-demo/index.html)

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Let’s Build What’s Next for Aging in Place

The platform is ready to support your LTCI, Medicare Advantage, or Medicaid program—whether you're launching new benefits or modernizing existing ones.

[Book a Platform Demo](/content/book-a-demo/index.html)

[Book a Demo](/content/book-a-demo/index.html)

[Become a Provider](/content/how-to-become-a-provider/index.html)